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When the audience loses trust…

Before trying to understand what ‘not’ to communicate on climate change, it is important to know what the audience ‘believes’ in. Climate change or otherwise, if the audience becomes skeptical of the messaging received, then there’s ‘trouble ahead’ for the communicator.  Edelman Trust Barometer 2022 found that “almost two-thirds of people are inclined to distrust […]
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Minimizing risk of fake news on brands

“On average, companies can expect to lose about $4.3 million in global sales because of social media mistakes…” – searchenginejournal.com With today’s widespread availability of technology with the general public, audiences do not wait until a publishing house to print / broadcast to them to know the latest news. Social media use has been on […]
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‘Controlling’ fake news

Fake news, due to its very nature, is a stream that cannot be controlled. Instead, combating against it may be a way forward, though not the ‘best’ way. Any established mainstream media can come under serious scrutiny if it makes errors in its reporting, and be held directly accountable. This, in a way, works positively […]
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A Pandemic Unleashed by Social Media

Despite growing news consumption through social media, such a diversification is not without its pitfalls.  The wide availability of free information has created its own monster; a global fake news and misinformation culture. The government of United Kingdom defines fake news as: “The deliberate creation and sharing of false or manipulated information that is intended […]
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FUTUREPROOFING PUBLIC RELATIONS

Public Relations is a field which evolves overnight. What makes sense today may not make sense tomorrow. However, as PR practitioners, we have the magical power of paving the path to thefuture of PR, to some extent. Most nations have been affected by the COVID-19 pandemic and it is not unknown that the pandemic has […]
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The magical 72%

One half of climate change battle-front is equipped with scientific analysis, reams of observational and simulation data, and geographic reporting.  There’s that missing half which is equally crucial (if not more) in communicating this. If you have read the previous articles in the series, you may have guessed it already.  The other half of the […]
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Into the zone

Climate change news do not garner the attention of a breaking news headline. News about climate often runs like a slow train while other news headlines speedily pass by as if a bullet train.  A major concern is that climate change is too large a phenomenon for the average person to grasp clearly (while also […]
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Climate change messaging beyond the polar bear

What steps to be followed in a climate change messaging that goes beyond talking of polar bears? We now know that ‘one size fits all’ does not work. Different geographic locales, various social ideologies and diversity of communities bar us from taking that route. If the messaging to reach all/general public, commonly used concepts, identities […]
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Messaging on a clear and present danger

Messaging on a clear and present danger “The climate emergency is the biggest crisis we face as a society. The consequences of not meeting the goals of the Paris Agreement — the global framework to mitigate the most dangerous impacts of climate change — are projected to be devastating.” – Edelman Given the vast scale […]
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The most devastating crisis is here

When a crisis suddenly breaks out, crisis communications becomes crucial since it can mitigate the damage or prevent the situation from worsening any further. “Crisis is an event that brings, or has the potential for bringing, an organization into disrepute andimperils its future profitability, growth, and, possibly, its very survival” (Lerbinger, 1997). Organizations are equipped […]
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